Terms of service

Last updated: 7.september 2026

TERMS OF SERVICE

OVERVIEW

This website is operated by KneeFlex. Throughout the site, the terms “we”, “us” and “our” refer to KneeFlex.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service.

Please read these Terms carefully before using our website.

ONLINE STORE TERMS

You may not use our products or services for any unlawful or unauthorized purpose, and you may not use the website in violation of applicable laws.

PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, colors, sizes, prices, and other information as accurately as possible.

However, the appearance of colors may vary depending on your screen or device.

KneeFlex products are intended to provide support and comfort during everyday activities and exercise. Information provided on our website is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

If you have an injury, medical condition, severe or persistent pain, or concerns about whether a product is appropriate for you, consult a qualified healthcare professional.

PRICES AND PAYMENTS

Product prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing errors and to modify or discontinue offers where permitted by applicable law.

Payment must be successfully completed before an order can be fulfilled.

ORDERS

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or inaccurate customer information.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

SHIPPING

Processing and estimated delivery times are described in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

RETURNS AND REFUNDS

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

ACCURACY OF INFORMATION

We aim to keep the information on our website accurate and current, but occasional errors, inaccuracies, or omissions may occur.

THIRD-PARTY SERVICES

Our store may use third-party providers to provide services including payment processing, order fulfillment, shipping, analytics, and ecommerce functionality.

Your use of certain third-party services may also be subject to their applicable terms and policies.

PROHIBITED USES

You may not misuse this website, attempt to interfere with its operation, introduce malicious code, engage in fraudulent activity, or use the website for unlawful purposes.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, KneeFlex will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version published on this website will be the current version.

CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

KneeFlex
Email: kneeflex.support@gmail.com